Engaging in Conversations
that Matter

This course begins from a simple premise: to take care of what matters, we must strengthen our ability to engage in conversations.

Taking care of what matters in our lives — at work, in our relationships, on our teams, and in our communities — almost always involves other people, and it often begins in conversation. And yet, this is precisely where many of us struggle.

We don’t always recognize the need to have a conversation, often defaulting to handling things on our own. When we do see the need, these conversations are frequently experienced as “difficult.” We hesitate, delay, or avoid them altogether — or we engage in ways that are rushed, defensive, or fail to touch on what requires care. As a result, concerns remain unaddressed and possibilities close down.

Engaging in Conversations that Matter goes beyond typical “difficult conversations” workshops. It supports you in developing new ways of engaging directly with others about what matters — to you and to them — and in discovering possibilities for taking care of those concerns together. Rather than offering a set of techniques, the course supports you in cultivating skills and practices that help you turn more readily to conversation as a space for listening, learning, building trust, and coordinating action when needed.

FAQs

  • Engaging in Conversations that Matter is a short course designed to support you in more readily — and more effectively — engaging in conversations in service of what matters to you and to others.

    By the end of the course, you can expect to have:

    • a greater readiness to engage in conversations you might previously have avoided

    • a stronger ability to listen for what matters to you and to others.

    • and a growing ability to turn conversations into opportunities for learning, trust, and coordination when necessary.

    These capacities deepen with practice. To support that, you’ll retain access AI supported Gyms for three months after the program ends. We offer a subscription for those who wish to continue with this practice beyond this time period.

  • Our commitment is to support learning that you can use immediately and continue developing over time.
    To do this, we combine five types of experiences:

    • Learning modules: Short readings, videos, and reflective questions designed to orient your attention and support action.

    • Practice exercises: Guided exercises to practice reflection and action in real life situations.

    • Plural Gyms, supported by AI: Custom AI-supported practices to explore real situations and prepare for important conversations with greater clarity about what matters.

    • Individual coaching: Work one-on-one with a Plural coach to bring the learning into your day-to-day work and life.

    • Group meetings: Four live group meetings with fellow participants, led by senior members of the Plural team, to practice together and learn as a group.

    The skills and sensibilities that you begin to develop in this course deepen with practice. To support you to continue to practice, you’ll retain access to the AI supported Plural Gyms for three months after the program ends. We offer a subscription for those who wish to continue with this practice beyond this time period.

"I highly recommend this course. In a world that moves at an ever-accelerating pace — this course feels essential. It invites us to slow down and strengthens our ability to listen, both to ourselves and to others, supporting more effective coordination in our professional and personal lives. This requires practice but the results show up clearly in one’s quality of life. I can attest to that."

— Gustavo B., CEO